Frequently Asked Questions

Traditional clinic-based respirator evaluations cost $75-150 per test, plus hidden costs like travel time and lost productivity. Our online evaluations are $22 per test—saving you 70% on direct costs. For example, a 50-employee company saves $5,650 annually ($22 × 50 = $1,100 vs clinic average $135 × 50 = $6,750).

Most companies save 70-90% on total costs. Use our ROI calculator on the pricing page to see your exact savings. Example: A 100-employee organization saves $11,300 annually in direct costs alone ($22 vs $135 per test), plus 375 hours of productivity (3.75 hours saved per employee × 100). That's nearly 10 full work weeks back to production.

Beyond the $75-150 clinic fee, you avoid: (1) Lost productivity: 3-4 hours of employee time off work ($70-200 per employee), (2) Transportation: mileage reimbursement and travel time ($15-30), (3) Administrative overhead: scheduling and tracking appointments (15+ hours/month for safety managers), (4) Compliance gaps: manual tracking errors leading to potential OSHA citations. Our platform eliminates all of these.

Clinic visits require 3-4 hours of employee time (scheduling appointment, travel to clinic, waiting room, evaluation, return trip). Our online evaluation takes 15 minutes on average and can be completed during a break—saving 90% of time. For a 50-person team, that's 187.5 hours reclaimed annually, or nearly 5 full work weeks back to production.

Yes! That's one of the biggest advantages. Employees complete the 15-minute evaluation from any device with internet access—at their desk, in the break room, or even on a smartphone. No appointments to schedule, no time off work, no travel. This is especially valuable for shift workers, remote teams, and multi-location operations.

OSHA requires the exact same standardized questionnaire (Appendix C) whether completed at a clinic or online. Clinics use paper versions; we use the digital version with identical medical review. Licensed physicians (PLHCPs) review every flagged response—the same medical oversight as clinics. The medical assessment is identical; the difference is convenience, cost, and speed. In fact, 98% of users receive instant clearance through our physician-approved automated grading, while the 2% requiring review get personalized physician attention within 24-48 hours.

Absolutely. Our platform was developed by a physician and follows the exact OSHA 1910.134 protocol. Here's the reality: 98% of respirator medical evaluations never require a physical examination—they're based entirely on questionnaire responses. OSHA doesn't mandate in-person visits; it mandates the Appendix C questionnaire and PLHCP review. We provide both, with the same licensed healthcare professionals who review clinic evaluations, plus better documentation, faster results, and full HIPAA compliance. If a physical exam is ever needed (rare), our reviewing physician will recommend it.

Four compelling reasons: (1) Save 70% on costs ($22 vs $75-150 per test), (2) Save 90% on time (15 minutes vs 4 hours), (3) Better compliance visibility (real-time dashboard vs manual tracking), (4) Instant results with audit-ready digital records. You get the same medical oversight from licensed PLHCPs, the same OSHA compliance, and better employee experience—all while saving thousands annually and eliminating scheduling headaches.

A respirator medical evaluation is required by OSHA (29 CFR 1910.134) before an employee can use a respirator at work. It assesses whether an individual is medically fit to wear respiratory protection based on health conditions, work environment, and respirator type.

You receive an access code, complete a medical questionnaire online (based on OSHA Appendix C), and receive instant results. The questionnaire takes 15 minutes on average and asks about medical history and work conditions. 98% of users receive immediate clearance.

You can have your first employee certified in under 30 minutes: 5 minutes to create your company account, 15 minutes for the employee to complete the evaluation, instant certificate download for 98% of cases. No installation, no training, no appointments. It's truly that fast.

Yes! We offer 2 completely free evaluation credits when you create a company account. This lets you experience the full process—from code distribution to certificate download—before purchasing vouchers for your team. Most safety managers test it themselves first, then roll it out company-wide once they see how simple it is.

The questionnaire takes 5-10 minutes to complete. 98% of users receive instant approval and can download their certificate immediately. The 2% flagged for medical review typically receive results within 24-48 hours.

If your answers indicate potential medical concerns (about 2% of cases), a licensed PLHCP (physician) will review your responses. You'll typically receive results within 24-48 business hours via email with either approval, denial, or request for additional information.

Certificates are valid for 12 months from the date of issue, meeting OSHA's annual evaluation requirement. You'll receive email reminders 60 and 30 days before expiration to renew your certification.

Yes! Our platform is fully mobile-responsive. You can complete the evaluation on any device - smartphone, tablet, laptop, or desktop computer - with internet access.

Our online evaluations are $17-22 per test depending on volume (vs $75-150 at clinics)—a 70% savings. Individual evaluations are $22, Small Teams (2-25) are $20/test, Growing Companies (26-50) are $18/test, and Large Organizations (51-100) are $17/test. For perspective: a 50-employee company pays $900/year with us vs $6,750 at clinics—saving $5,850 annually. Use our ROI calculator on the pricing page to see your exact savings.

No! Vouchers never expire. Purchase credits in bulk and use them whenever needed - next week, next month, or next year. There are no time limits or expiration dates.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure Stripe payment processing. For enterprise accounts, we can arrange invoicing.

Unused vouchers can be refunded within 30 days of purchase. Once a voucher is redeemed and an evaluation is completed, it cannot be refunded. Certificates issued in error can be voided on a case-by-case basis.

Employers get access to a dedicated HQ dashboard where you can purchase vouchers, distribute access codes via email/SMS, track team compliance, view certificate status, generate reports, and monitor expiration dates. Everything in one centralized platform.

No. Medical questionnaire responses are HIPAA-protected and encrypted. Employers can only see the final determination (PASS/PENDING/FAIL), certificate issue date, expiration date, and respirator types approved. Medical details are visible only to the employee and reviewing physicians.

You can distribute codes three ways: (1) Email - send directly to employee email addresses, (2) SMS - send via text message to phone numbers, or (3) Manual - export codes and distribute yourself (useful for QR codes or printed materials).

Yes! Enterprise plans support multi-location management with separate home bases, location-specific administrators, and consolidated reporting across all sites. Perfect for construction companies, manufacturing facilities, or any multi-site operation.

Absolutely. All medical data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. We are fully HIPAA compliant with strict access controls. Only you and authorized medical reviewers can access your health information.

Our evaluation meets all requirements of 29 CFR 1910.134(e) for medical evaluation and clearance. This includes the mandatory questionnaire (Appendix C), physician oversight, annual certification, and proper documentation retention.

Records are retained according to OSHA requirements - medical evaluations must be kept for the duration of employment plus 30 years. Your certificates and evaluation records remain accessible in your account indefinitely.

Our platform was developed by physicians and follows automated approval for standard responses. Any responses indicating potential medical concerns are reviewed by licensed PLHCPs (Physicians or Licensed Health Care Professionals) who specialize in occupational medicine.

No problem! All certificates are stored permanently in your account. You can log in anytime to view, download, or print your certificate again. There's no limit to how many times you can access it.

Yes! The entire questionnaire and platform interface are available in both English and Spanish. Users can select their preferred language when beginning the evaluation.

We support all modern browsers: Chrome, Firefox, Safari, Edge, and mobile browsers on iOS and Android. For best experience, use the latest version of your preferred browser.

Yes! Enterprise customers can integrate our platform with their existing HRIS, safety management systems, or learning management systems. Contact our sales team to discuss custom integration options.